Question 1

Do you offer regular maintenance services?

Accepted Answer

Yes! Scheduled maintenance is crucial for the longevity and reliability of your generator. We offer comprehensive maintenance plans to keep your system in top condition.

Question 2

How often should my generator be serviced?

Accepted Answer

We recommend servicing your generator at least once a year, or after every 24-48 hours of continuous use during a major outage.

Question 3

Will my generator replace my utility company?

Accepted Answer

No, a standby generator is a backup power source. It automatically turns on when utility power is lost and shuts off when utility power is restored.

Question 4

What size unit will I need for my home?

Accepted Answer

Every home is unique. We perform a detailed load calculation to determine the perfect size generator to meet your specific power needs, whether it's for essential circuits or the whole house.

Question 5

What type of fuel do home standby generators use?

Accepted Answer

Home standby generators typically run on your home's existing natural gas or liquid propane (LP) supply.

Question 6

How loud are generators during operation?

Accepted Answer

Modern Generac generators are engineered to run quietly. While they do make some noise, they are significantly quieter than portable generators and often comparable to a central AC unit.

Question 7

What happens if my generator doesn't start during a power outage?

Accepted Answer

If your generator fails to start, contact us immediately. We offer emergency repair services to get your power back up and running as quickly as possible.

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